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Return Policy

 

REFUNDS


We do accept returns for all apparel items with a 30-day money back guarantee. To return a item please note: Items need to be postmarked within 30 days of receipt for a refund to your original method of payment. Original shipping charges are non-refundable. Items must be returned in their original condition (unused, unwashed, unaltered) with the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at fwdscreenprinting@yahoo.com

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at  fwdscreenprinting@yahoo.com and send your item to: Forward Screenprinting Inc., 2591 Pioneer Ave, Suite F, Vista CA 92081, United States.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 
To return your product, you should mail your product to: Forward Screenprinting Inc., 2591 Pioneer Ave, Suite F, Vista CA 92081, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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